GENERAL QUESTIONS
Get answers to the most frequently asked questions about your visit to ANIME Impulse Phoenix!
When is the convention?
ANIME Impulse Phoenix 2024 is being held on Saturday (August 3, 2024) and Sunday (August 4, 2024) at the Phoenix Convention Center.
Where is the Phoenix Convention Center?
Convention Center Address: 33 S 3rd St, Phoenix AZ 85004
Where and how much is parking?
Parking Address: 601 E Washington St, Phoenix, AZ 85004
Upon arrival at the Phoenix Convention Center (33 S 3rd St, Phoenix AZ 85004), please kindly follow the event ground signage for parking.
Opening Time: All garages open at 6:30am each morning. Rates, parking availability and prices are subject to change.
What are the event hours?
11:00 AM – 7:00 PM
Where do I get my tickets?
Regarding entry: We can scan your tickets from your smartphone. However, we recommend that you print them from home for faster entry!
How much are tickets?
$40 - 2 Day Pass
Children age 3 and under are admitted for free per paid adult admission (limit of 1 child per adult please).
Can I buy tickets on-site?
No physical tickets will be available on-site. If purchasing tickets, you must purchase your tickets from Etix!
One Ticket Access? What about K-PLAY! FEST, Sneaker Expo, and Collectors Expo?
If you purchased an ANIME Impulse PHX ticket, you will also have FREE access to K-PLAY FEST! PHX, Sneaker Expo PHX, and Collectors Expo PHX!
Return Policy:
Tickets are not refundable and cannot be exchanged.
What am I NOT allowed to bring?
Items not allowed in the park include radios, cassette recorders, sleeping bags, luggage, bicycles, skateboards, roller blades, and coolers. Wagons used as strollers and coolers containing baby food are allowed. Additionally, no outside food items will be allowed to be brought inside the event. Please note that all backpacks, purses and bags will be inspected upon entrance at the entrance. Small insulated coolers, no larger than 1’x1’x1’, filled only with water are allowed.
Re-entry into the event?
Convenient exit and re-entry is available throughout the day of your visit by the hand-stamp provided upon exit of the event.
Will there be ATM machines?
There will be many ATM machines through out both ANIME Impulse.
Where is Lost & Found located?
Lost and Found will be located at the ANIME Impulse Info Booth.
Can I take pictures?
Yes, we recommend you ask permission of guests and cosplayers, before shooting a photo. It’s even better to have them agree to pose for your camera! Please ask Artist Alley vendors if you may take photos of their work.
Do you allow pets and animals inside the event?
Animals are not allowed inside the event with the exception of service animals. Also pre-registered & confirmed guest animals will be allowed.